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Ready-to-edit templates

Telegram bot menu template for an agency

Separate new-business enquiries from active client work and collect a clear first message for each.

Use this agency menu →

Ready welcome message

“Hello! Choose the topic that best matches your request.”

Compare four welcome messages →
Contact the agencyStart a projectServicesSend a brief or filesCurrent projectAccount manager

Best for

  • ✓Creative, marketing, and development agencies
  • ✓Teams handling both leads and active clients
  • ✓Agencies receiving briefs and files in Telegram

Edit before importing

New projects, briefs, files, active work, and account managers.

Use this agency menu →

Buttons and what they should say

1

Contact the agency

Ask whether this is a new enquiry or an active project.

2

Start a project

Ask for the goal, scope, deadline, and contact details.

3

Services

Show the agency’s core services and the results each covers.

4

Send a brief or files

Ask the client to attach a brief, links, and reference files.

5

Current project

Ask for the project name and the decision or issue needed.

6

Account manager

Ask for the client company and account manager’s name, if known.

Ask the client to include

  • →Company and project name
  • →Goal, scope, and desired deadline
  • →Brief, reference links, or relevant files
  • →Current project or account manager for active work

Avoid asking for

  • ×Passwords or production credentials in ordinary chat
  • ×A fixed quote before the brief is reviewed
  • ×Guaranteed urgent delivery before the team confirms capacity

Use this agency menu

Start with a practical menu, edit every label, preview it, and import it into your own GramDesk bot.

Use this agency menu →

Frequently asked questions

Can clients send briefs and files?

Yes. The menu can prompt them to attach the brief in the Telegram conversation.

Can one menu serve leads and active clients?

Yes. Separate buttons route new projects and current project questions.

Other menu templates