Interactive setup checklist

Telegram Support Setup Checker

Mark each setup step as you complete it. Your progress is saved only in this browser so you can return without creating an account.

Eight practical setup checksProgress saved locallyCopyable status reportClear next action

Runs in your browser. Your inputs are not uploaded.

1. Telegram bot createdCreate a bot with BotFather and keep its token private.2. Public bot link testedOpen the t.me link from a separate account and press Start.3. Private support group createdUse a private group for the teammates who answer customers.4. Topics enabledEnable forum topics so every customer conversation can stay separate.5. Bot added with required permissionsAllow the bot to read, send and manage the messages or topics required by your setup.6. Bot and group connected to GramDeskComplete the connection flow inside GramDeskBot.7. Customer message creates a topicSend a test message from a separate customer account.8. Team reply reaches the customerReply inside the support topic and confirm delivery in the bot chat.

What the checker covers

1Bot and public contact link.
2Private team group and enabled topics.
3Bot permissions and GramDesk connection.
4Complete customer message and reply test.

FAQ

Does the checker connect to my Telegram bot?

No. It is a private self-check checklist and never asks for a bot token.

Where is progress stored?

Completed items are stored in local browser storage on your device.

What should I do when all checks pass?

Send one final message from a separate customer account and confirm that the team reply returns through the bot.

Need a shared Telegram inbox?

Connect GramDesk when more than one teammate needs to see and answer customer messages.

Connect your bot Setup guide